Eureka 6500A User Manual download pdf (Page 14)

141-800-282-2882

Problem Solving

CAUTION: Turn off the switch and unplug the electrical cord before servicing.

Problem Cause Solution

Motor will not start. Electric Plug

Power switch not turned

“ON”

• Push plug securely into outlet.

• Try another outlet.

• Check circuit breaker.

• Turn on/off switch to |.

Does not clean carpet or bare

floor

Dust Cup or bag and

Filter(s)

Belt

Brush Roll

Hose

Bare Floor Setting

• Empty the dust cup and/or change the bag.

Change or clean the filters. Hint: If picking up

fine dust, the dust cup/bag may not look full,

but a fine substance tends to reduce suction

when it blocks airflow through the foam filter.

Make sure the foam filter is installed properly.

• Replace a cut, or out of shape belt.

• Clean hair and thread from bristles and end

cap area. Replace brush roll if bristles are

worn.

• Remove any clogs from the hose that restrict

the airflow.

• For bare floor cleaning, make sure switch

control is in bare floor position.

No suction at the end of the hose Dust Cup and Filter(s)

Full paper bag or dust cup

Paper bag/filter clogged

Hose clogged

• Empty the dust cup and/or change the bag.

Change or clean the filters. Hint: If picking up

fine dust, the dust cup/bag may not look full,

but a fine substance tends to reduce suction

when it blocks airflow through the foam filter.

Make sure the foam filter is installed properly.

• Replace paper bag/empty dust cup

• Replace paper bag/replace or clean filters

• Remove any clogs from hose that restrict

airflow, then try again.

Headlight is not working Light bulb • Replace light bulb. See page 11.

Noise from the brush roll area Brush roll

Belt

• Remove base plate and clean debris from the

brush roll compartment.

• Replace a cut or out of shape belt.

Brush roll with not turn Belt • Replace a cut or out of shape belt.

Cleaner shuts off Internal safety thermostat

trips (see page 5 for

details)

• Unplug cleaner and check for obstructions in

hose, wands and attachments.

• Check for full paper bag or cup.

• Clean/replace motor filter.

General questions Assembly or related

attachments

• Call 1-800-282-2886 between 8:00 a.m. to

7:30 p.m. CST Monday through Friday and

10:00 a.m. to 6:30 p.m. CST on Saturday and

Sunday. Know the Model number and Serial

number when you call.

Airextreme lid will not close Dust Bag and Air Basket

not installed

• Install Bag and Air Basket.

ENGLISH

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Eureka 6500A User Manual Page 14

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